Job Summary:

The Maintenance Technician will provide consistent quality pool cleaning and maintenance service, developing and maintaining a base of satisfied clients.

Duties/Responsibilities:

• To ensure consistent client satisfaction, resulting in repeat business and referrals 

• Provide a reliable, efficient and professional service to clients.

• Provide professional pool cleaning, water balancing, and client follow up.

• Load vehicle with standard and out of ordinary stock. Ensure all stock removed from warehouse is accurately recorded and maintain stock register and required tools to undertake services

• Record all materials and products used on site for invoicing purposes.

• Identify and report any maintenance problems or faults

• Identify poolside opportunities for upselling/sales opportunities

• Maintain accurate and current technical information and skills.

• Maintain high presentation standards in, vehicle, uniforms and stationery

• Maintain a clean and safe vehicle environment, including vehicle presentation adhering to OSHA policies & procedures.

• Maintain and service the motor vehicle and pool care equipment. 

• Attend all training sessions, staff meetings and activities as requested to remain up to date on all innovations in the business so that the service provided is always “best practice”.

• Maintain positive, honest, open, and effective communications, relationships and morale at all levels in the business.

• Perform other duties as required by manager
  
  Required Skills/Abilities: 

• Excellent interpersonal and customer service skills.

• Sales and marketing awareness and skills.

• Basic level calculation skills.

• Ability to work independently and as part of a team

• Excellent organizational skills including time management

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